Solution combos
Multiple open-source tools combined into complete support systems — architecture, cost, steps and outcomes.
Chatwoot + Dify — the classic AI support combo
Chatwoot as the omnichannel inbox and human-in-the-loop surface; Dify as the AI brain and knowledge base. The safest starter combo for SMB teams.
LobeChat + Dify — branded AI portal for customers
When you want AI support packaged as "our brand's ChatGPT" on a public subdomain, LobeChat is the most modern UI, with Dify behind it.
AnythingLLM — a doc-lookup copilot for agents
Inline KB queries inside an agent's workstation roughly halve handling time. The goal isn't to replace humans — it's to make existing agents 2-3× faster.
Dify + RAGFlow — two-layer stack for complex documents
Dify owns the app layer and workflow; RAGFlow handles retrieval over tables, scans and complex layouts that defeat simple chunking.
n8n + Chatwoot + Dify — business-logic-driven support hub
When AI support needs to call orders / refunds / CRM / email across many systems, n8n becomes the orchestration hub that pulls all business logic into one place.
Typebot + Chatwoot — guided triage with human fallback
Typebot triages visitors at the entry point; structured data lands as Chatwoot tickets. The lightweight, low-cost "filter then escalate" pattern.
Open WebUI + Ollama — fully local AI support stack
When no data may leave the network, one GPU box can run Open WebUI + Ollama + Qwen + local embeddings — covering finance / healthcare / government compliance.