Downloadable templates
docker-compose, prompts, Cloudflare Tunnel config, KPI dashboards, rubrics, n8n flows — all MIT-licensed.
Chatwoot + Dify docker-compose
Full compose to bring up Chatwoot + Dify + Weaviate. Replace CHANGE_ME placeholders and go.
Support prompt (Chinese)
Production-tested Chinese support prompt with constraints and citation rules.
Support prompt (English)
English-version support prompt with the same structure.
KPI dashboard (Grafana JSON)
Six panels — deflection, FRT P50/P95, CSAT, token consumption, channels, KB hit rate. Importable.
RAG eval set template
JSONL with 10 samples across e-commerce, SaaS, education, finance. Expand as needed.
Cloudflare Tunnel config
Production cloudflared config — separate streaming timeouts, Prometheus metrics, Chatwoot + Dify ingress.
Reply quality rubric
5-axis rubric (accuracy, completeness, citation, style, safety) + LLM-as-judge automation snippet.
n8n ticket-routing workflow
n8n JSON — Chatwoot webhook → LLM intent classifier → complaint auto-escalate + Lark/Slack notify.