Chatwoot
Tag: Chatwoot
5 posts tagged "Chatwoot".
Wed Mar 25 2026 08:00:00 GMT+0800 (中国标准时间)
Chatwoot Captain or bolt-on Dify? Choosing your AI brain
Chatwoot's built-in Captain can reply with an LLM directly — but it trades off against a bolted-on Dify Agent Bot. Clear criteria here.
Tue Mar 10 2026 08:00:00 GMT+0800 (中国标准时间)
Chatwoot deep review — 6 months in production, the unvarnished take
We ran Chatwoot 4.x in production for 6 months — 40k+ tickets, 12 agents, full debrief on Inbox, Captain, API and gotchas.
Sun Jan 25 2026 08:00:00 GMT+0800 (中国标准时间)
Migrating from Zendesk to Chatwoot — translating tickets and triggers
Zendesk's ticketing is heavier than Intercom's; the hardest part of migrating to Chatwoot is rewriting Triggers / Automations / Macros.
Sun Feb 01 2026 08:00:00 GMT+0800 (中国标准时间)
Migrating from Intercom to Chatwoot — the complete path
Data export, field mapping, parallel running, cutover — a battle-tested playbook with scripts and traps.
Fri May 08 2026 08:00:00 GMT+0800 (中国标准时间)
Case · A B2B SaaS migrated from Intercom to Chatwoot in 6 weeks
A 2,000-customer, $2M ARR B2B SaaS completed Intercom → Chatwoot migration in 6 weeks. Full timeline, headcount, scars.